Overview of the Privacy Policy

At 3PL CSI, we take your privacy seriously. This privacy policy explains how we collect, use, share, and protect your personal and non-personal information when you visit our website or use our services. It is essential to read and understand this policy to make informed decisions about sharing your information with us.

Importance of Privacy Policy for Our Customers

We recognize the significance of your privacy and strive to maintain the highest standards to protect your data. We understand that your trust is essential, and we are dedicated to ensuring the security and confidentiality of the information you provide us.

Commitment to Protecting User Information

Your privacy is our priority. We are committed to maintaining the confidentiality and security of any information you share. Rest assured that your personal and non-personal information will be handled in accordance with applicable privacy laws and industry best practices.

Information We Collect

Personal Information

Types of Personal Information Collected

When you use our services, we may collect certain personal information to provide you with a seamless experience. 

Providing essential information such as contact details (phone number, name, email address, and mailing address), login credentials (password and username), and pertinent payment data like credit card information, billing, and shipment details is essential.

Examples of Personal Information

To give you a clearer picture, here are some examples of when we might collect personal information:

Create an account.

Place an order for our logistics services.

Contact our customer support team.

Non-Personal Information

Types of Non-Personal Information Collected

In addition to personal information, we may collect non-personal information that does not directly identify you.

Information about the devices accessing our website, like IP addresses, browser types, operating systems, data from logs tracking web pages visited, time spent on our site, and URLs they came from, and aggregated anonymous data for analytic uses are all non-personal information.

Examples of non-personal information we may collect include:

Cookies and similar technologies help us understand how you interact with our website.

Demographic information (such as age, gender, and interests) helps us improve our services.

How We Collect Information

Direct Information Collection

We collect information directly from you when you interact with our website or use our services. 

When you engage with our service, expect to participate in form-filling activities that corroborate pertinent account information for purposes of processing transactions like billing or determine your communication progress through email and alternate channels while engaging with our devoted team.

Indirect Information Collection

We may collect information indirectly through third-party services or sources, such as:

Social media platforms when you interact with our content

Partners and service providers who assist us in delivering our services

Collection through Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device when you visit our website. They help us improve your user experience and provide relevant content.

Information from Third Parties

In some cases, we may receive information about you from third parties, such as:

Service providers who help us verify and authenticate user data

Publicly available sources to ensure data accuracy and enhance our services

How We Use the Collected Information to Provide and Improving Our Services

We use the collected information to deliver and enhance our third-party logistics services.

We engage in multiple activities, such as 

carrying out your orders smoothly, 

keeping you informed of shipment updates, 

adapting our offerings to match your precise requirements, 

and refining the efficiency and effectiveness of our website.

Communication with Customers

We may use your information to communicate with you regarding your order inquiries or to provide important updates. 

Accomplishing customer service interactions, disbursing transaction-related emails, like order approvals and shipment statuses, and informing you about any adjustments in our amenities or privacy policies.

Customizing User Experience

We strive to personalize your experience on our website. Your information helps us tailor our content, recommendations, and offers to align with your preferences and interests.

Analyzing and Aggregating Data

We analyze and aggregate data to gain insights into our customer base and improve our services. Utilizing this, we can detect patterns, gain insights into user interactions, and apply data-supported approaches to enhance user satisfaction holistically.

Sharing and Disclosure of Information

Sharing with Third Parties

We may share your information with trusted third parties in the following circumstances:

Service Providers and Partners

We engage reputable service providers and partners to assist us in delivering our services. They are authorized to access and process your information on our behalf, strictly following our instructions.

Legal Requirements and Protection of Rights about Privacy Policy

We may disclose your information if required by law or when we believe it is necessary to:

User Consent and Control

Your privacy choices matter to us. We respect your preferences and provide you with control over your information. You can manage your privacy settings, including opting out of certain communications or withdrawing consent, by contacting us through the methods outlined in Section XI.

Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred or disclosed as part of the transaction. We will take appropriate measures to ensure the continued protection of your privacy rights.

Privacy Policy and Security Measures

Information Security Practices

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. 

As part of their security protocols, measures are taken, such as safeguarding delicate information through encryption during data transfer, ensuring that the system is updated and maintained frequently, and utilizing access control and authentication mechanisms.

Protection of User Data

We maintain strict safeguards to protect your personal information. Our security practices are continuously reviewed and updated to stay ahead of evolving threats.

Safeguarding Personal Information

While we take all reasonable precautions, it is essential to note that no method of data transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information, but we do everything in our power to minimize risks.

User Rights and Choices

Accessing and Updating Personal Information

You have the right to access, review, update, and correct any inaccuracies in your personal information held by us. You can do this by accessing your account settings or contacting our customer support team.

Opting Out of Communications

To stop receiving our promotional communications, you have the option to either follow the instructions included within the message or get in touch with us directly.

Managing Cookie Preferences

Most web browsers allow you to manage your cookie preferences. You can modify your browser settings to accept, reject, or delete cookies. However, please note that disabling cookies may impact your user experience on our website.

Data Retention and Deletion

We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a more extended retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

Children’s Privacy Policy

Our Services and Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete that information from our records.

Parental Consent and Control

If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please get in touch with us immediately so that we can take appropriate action.

Links to Third-Party Websites

External Websites and Services

Our website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Privacy Practices of Third Parties

When you interact with third-party websites linked to our website, their privacy policies and terms of service will govern your interactions. We recommend familiarizing yourself with their approaches to understand how they handle your information.

Privacy Policy Updates and Notifications  

Privacy Policy Updates

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website. Consider taking a moment to revisit this policy on a regular basis in order to remain up-to-date and well-informed.

Privacy Policy Notification of Changes

If there are any significant changes to this privacy policy, we’ll try our best to let you know via email or another method of communication that you provide. It is essential to keep your contact information up-to-date to ensure you receive such notifications.

Contact Information

Contact Details

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your information, don’t hesitate to get in touch with us using the following information:

Company Name: 3PL CSI

Address: 1 COUNTY Road, STE 3A, Secaucus, NJ 07094

Email: info@3plcsi.com

Phone: +1 866-666-9929

Questions and Concerns

We are here to address any questions or concerns regarding privacy and protecting your information. Please don’t hesitate to contact us, and we will respond as promptly as possible.


To summarize, your privacy holds great importance for us. We are committed to safeguarding your personal and non-personal information and maintaining the trust you place in us. By using our website and services, you acknowledge and consent to the practices outlined in this privacy policy. Please read this policy carefully and contact us if you have any questions. Thank you for choosing 3PL CSI.

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